We want your workflows running. If they do not work for you, here is exactly how a refund works. It applies to the Starter Pack ($97) and the Full Pack ($497).
How to ask for a refund
Email us within 14 days of your purchase. Write to hello@autopilotbackend.com with the subject "Refund request" and the email you used to buy.
Show us your attempt. Follow the setup guide, then send a short screen recording (a Loom or any screen capture) of you going through the steps and the exact point where it stops working. It can be rough. We just need to see that you tried and what went wrong.
We reply within 2 business days with help. Most problems are small and we can walk you through the fix.
If it still does not work after you try our fix, we refund the full price.
Why we ask for the video
It lets us see what is going wrong so we can fix it. It also keeps refunds fair for people who really tried the product.
What is not covered
Requests where the pack was never set up or tried, or where you changed your mind without trying it.
Costs from other companies you chose to use, such as server hosting, voice, video, or AI tool fees. We cannot refund those.
Requests made after 14 days.
How you get your money back
We refund to the card you paid with, through Stripe. It usually shows up in 5 to 10 business days. After a refund, your access to the pack files and the pack lessons ends.
Other products
Premium community ($47 a month or $450 a year): You pay through Skool and can cancel any time inside Skool. Skool's own billing rules apply.
Done-for-you installs: These are covered by the written agreement we sign with you.
No promise of results
A refund is about the product working as described. We do not promise income, views, subscribers, or any business result.